Most asked Spyclops Tech Questions

Our Spyclops tech department is busy helping customers and I happen to sit in the same room.  So the thought came to be one day, “What are the most asked questions?”    I fired off an email and asked “What question do you answer the most regarding our Spyclops line?”

I was given the top three most asked Spyclops tech questions:

1.       I am having issues connecting on my phone with ESEE, HELP? 

Make sure you have full signal on your Smartphone or tablet to pull the video through, especially if you have more than four cameras connected.  Videos pull more bandwidth than games or regular apps.

2.       I have an Android but I can only view four cameras, where are the other cameras?

Make sure you selected the correct number of cameras when you added your DVR.  If you did, then simply swipe the screen left at the camera view to scroll through all the cameras views.

3.       How do I verify my DVR is recording:

After you set up your recording information, you will see one of the three icons in the upper right hand corner of each camera view that is actively recording.  You will see a clock for timed recording, a red dot for manual recording or a yellow running man for motion recording.  If one of these icons are showing, your camera is recording.

THE EASY WAY TO DIGITAL AUDIO BACK TO YOUR AVR

Today everybody has a smart TV with all kinds of built in Apps. The most common problem that “CI's” face is getting the Digital Audio from these TV Apps back to the AVR.  One answer is of course the ARC function back thru the HDMI cable and while this is a “simple” one cable solution it is NOT a simple one button user solution.

Here is a simple one button user solution and if you can get a piece of coax (RG/6 or RG/59) between the display and the AVR you can make this happen.

Directions: First, on most displays there is an Optical output connection that supports Dolby Digital, come out of this with a short optical cable and go into our CS-D2D optical to coax format convertor. Second you will adapt the “F” connector to an RCA connection at both ends, plug the coax into one of the SPDIF connections on the back of your AVR.  Third program the remote to select that SPDIF input when your client wants to watch in TV apps.

You now have a one button solution.

Parts Needed:

• CS-D2D Digital Format Convertor.
• 1 meter optical cable. (MHY Toslink Cables)
• Coax cable with RCA terminals on both ends.  (Digital COAX Cables)